1 What information do we collect?

We collect personal information from visitors to the QuickVox Site through the use of online forms (such as when you register with us and subscribe to our website services, email notifications and newsletters) and every time you email us your details.

We collect additional information automatically about your visit to the QuickVox Site (please see paragraph 3 below).

2 Using your personal data

We process personal information collected via the QuickVox Site for the purposes of:

• a) providing, personalising and improving our services;
• b) dealing with your enquiries and requests;
• c) administering membership records; and
• d) providing you with information about our services.

To help us make emails more useful and interesting, we may receive a confirmation when you open email from us if your computer supports such capabilities.

We may send to you by post or by email information about the QuickVox Site and our services.If you wish to amend the way in which we contact you or opt out of any marketing updates, you may adjust the customer communication preferences on the user details page or send us an email at support@quickvox.com.

We may also use and disclose information in aggregate (so that no individuals are identified) for statistical and development purposes.

3 Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser.Find out more about the use of cookies on http://www.cookiecentral.com.

We use cookies to identify you when you visit the QuickVox Site and to keep track of your browsing patterns, build up a demographic profile and to make it easier for you to navigate the QuickVox Site.Our use of cookies also allows registered users to be presented with a personalised version of the QuickVox Site and have access to information about their account.

We use both "session cookies and "persistent cookies on the QuickVox Site (as do some of the third party programs that we use on the QuickVox Site such as Google Analytics and Google AdSense).A session cookie will be deleted from your computer when you close your browser.A persistent cookie remains on your hard drive for an extended period of time.If you want to know how to remove persistent cookies from your hard drive please look at the help menu on your browser. We do not link the information we store in cookies to any personally identifiable information you submit while on the QuickVox Site.

You can set your browser to notify you before you receive a cookie, giving you the option to accept it.You can also set your browser to reject cookies.If you want to know how to do this please look at the help menu on your browser.However, switching off cookies may restrict your use of the QuickVox Site.

4 Disclosures

Information about our users is important to us.We will only disclose personal information about you to the following parties:

• a) third party service providers or suppliers we engage to process and analyse data or to provide marketing functions on our behalf;
• b) government bodies and law enforcement agencies (where necessary); and
• c) successors in title to our business.

5 Third party websites

The QuickVox Site may contain links to other websites which are outside our control and are not covered by this privacy policy.If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

6 Security of your personal data

It is important for you to protect against unauthorised access to your password and to your computer. At the end of a session, be sure to sign out of your registered account when using a shared computer.

7 Internet-based transfers

Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis because the Internet is a global environment.As a result, by browsing the QuickVox Site and communicating electronically with us, you acknowledge and agree to our processing of your personal data in this way.

8 Right to access

You have a right to access the personal data held about you. If you would like to obtain a copy of the personal information we hold about you, please write to us at QuickVox Limited, Unit 1, Invicta Business Park Monument Way, Orbita, Ashford, TN24 0HB, United Kingdom, enclosing a cheque for £10.

9 Privacy Policy changes

This policy was last updated on 27 November 2009.From time to time we may make changes to this privacy policy to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or enhancements to the QuickVox Site. If we change our privacy policy in the future, we will let you know about any changes or updates to our privacy policy by putting a prominent notice on the QuickVox Site.

Please note that if you continue to use the QuickVox Site after we post any changes to this privacy policy your use will signify your acceptance of such changes.